Coping with COVID-19: Finish 2020 Out Strong
Being a restaurateur has its ups and downs. Here are some ways you and your teams can keep calm and finish the year strong.
10 Podcasts For Restaurant Franchisees
Wish to know the latest on industry trends, but find it hard to get the time? Here are some top podcasts to keep you updated, even on the go!
Behind the Scenes: Holding a Socially Distanced Board Meeting
An inside look at how we pulled off our first socially distanced meeting and tips on how your company can do the same.
Our Favorite Editions of the WHOPPER
Since 1957, the WHOPPER has been the face of the BURGER KING brand and subject of many marketing campaigns. Here are our favorite editions.
Tips to Enhance Drive-Thru Experience at Your Restaurant
Drive-thrus are a staple element of the quick-service restaurant experience. Here’s how to keep customers coming back!
How to Help Customers Feel Safe in Your Restaurant During COVID-19
Here are some tips to help preserve the feeling of comfort guests crave in your restaurant while keeping them safe.
National Franchisee Association Recognized for Publication Excellence
The National Franchisee Association was recognized for its 2019 Issue 4 of Flame with a 2020 Award for Publication Excellence (APEX).
The Dos and Don’ts of Terminating Employees
Termination can be stressful to the employee and employer. Let’s walk through the right and wrong ways to go about the termination process.
U.S. Restaurants See Claims Shrink with Loss Control Program
Cuts. Burns. Back injuries. Slip-and-falls. Rising premiums. Fifteen years ago, US Restaurants Inc. decided something must be done in the wake of losses driving up insurance costs. Here we share the solution.
The Power of Quality Supervisors
Your employees are the backbone of your company. They determine what type of experience your customers will have. And customer service can make or break a restaurant’s reputation. To make sure employees stay exceptional, you need excellent supervisors.